FRAMEHAUS
Account

Rental process / London

Four clear steps.
Zero guesswork.

From the first shortlist to the final return, every stage has a clear owner, a visible status and one useful next action.

Build your routeFH / PROCESS 01
Is this your first FRAMEHAUS rental?
How should the kit reach you?
Your routeFirst-time renter
HandoverCollect in London
First actionCreate + verify
01 Verified accounts only02 Clear booking status03 Collection or London delivery

Your rental / Step by step

One route.
Every handoff visible.

Choose any stage to see what happens, what you need and where to go next. Your selection above has already tailored the language below.

01 / 04Build your kit

Find equipment

Search once. Build one complete kit.

Search by model or department, compare the details that matter and add cameras, lenses, audio and support to one kit.

  • 01Search by model, brand or category
  • 02Open quick product information
  • 03Add multiple items to one kit
Browse equipment
Step 1 of 4

Practical answers

Before you book.

01Why does my account need to be verified?

Professional equipment moves between many productions. Connecting each first booking to a verified person helps protect the renter, the booking and the kit. You only complete the identity stage once unless your account details need to be reviewed again.

02What do I need for verification?

You will need your contact details and a supported, valid photo ID. The verification screen shows the accepted document types and the information required before anything is uploaded.

03Is a submitted booking immediately confirmed?

No. Submission sends the request for review. Your booking record shows its status, and the rental is confirmed separately after the account, dates and equipment have been checked.

04Can FRAMEHAUS deliver in London?

You can choose London delivery or collection while building the booking. The final handover details are reviewed and confirmed with the rental.

05Where can I find an old equipment list?

Completed rentals remain in your account history, so you can reference the exact equipment used on a previous production when planning the next one.

Ready when the brief is

Dates first.
Then the right kit.

Browse equipment Create or open account